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Terms & Conditions
RESERVATION:
A deposit of 30% is required at the time of booking and the balance
at least 30 days before the tour begins.
CANCELLATION:
Any amount paid will be refunded less the cost of cancellation fees
levied by hotel/ lodges, food purchases, park entrance fees, transport
and other relevant expenses.
a) For bookings Cancelled or reduced in number between 33 to 14 days
from the date of arrival, 30% of the agreed rate will apply.
b) For bookings cancelled or reduced in number between 14 and 7 days
from the date of arrival, 50% of the agreed rate will apply.
c) Incase of cancellation within 7 days from the date of arrival, or
incase of a 'NO SHOW', 100% of the agreed rate will apply.
RATES:
Our prices include entrance fees to National parks and Game
Reserves, meals while on safari, transportation and the services of our
driver/guides as per itinerary. The rates are based on tariffs and other
costs prevailing at the time of printing and are subject to change
without prior notice.
TRANSPORTATION:
Saloon cars, minibuses, Landcruisers, Land rovers, coaches or trucks
will be provided according to the route and the number of clients and
the services of professional, English speaking driver/ guides. We
reserve the right to use the services of sub- contractors for all or
part of the services.
ACCOMMODATION:
The standard pricing policy is based on a twin room/tent being
shared by two people. A single room/tent will be provided on request at
a supplementary cost but cannot be guaranteed.
ALTERATION OF TOURS:
The company reserves the right to alter the route or cancel the
operation of any scheduled tour should conditions so necessitate. We
reserve the right to decline to accept or retain any client as a member
of any tour at any given time in which event an equitable amount will be
refunded.
LIABILITY:
The company and its agents act only as agents of the passengers in
all matters relating to hotel/ lodge and tented accommodation, tours and
transport etc. and shall not be liable for injury, delay, loss or damage
in any manner.
CLIMBING EQUIPMENT:
Gear for mountain climbing is not included in the tour cost but can
be hired at Nanyuki, Naro Moru and Chogoria for Mt. Kenya and at Arusha,
Moshi or the Marangu park Gate for Mt. Kilimanjaro.
CAUTION:
All expeditions involve an element of personal risk and can be of a
hazardous nature. Every participant must accept this risk. We are not
liable for any loss, damage, injury, delay or inconvenience caused to
you or your baggage as a result, directly or indirectly or any matter of
whatever nature, which is beyond our control. All participants are
advised to take an insurance policy to cover personal accident and
medical expenses. We can arrange this for you at a relatively low cost. |
